por In the technological world, errors are the order of the day and can negatively impact the computer system depending on the preventions that have been taken and the way in which they are handled. In addition to this, the concept of Post Mortem on computer platforms, software and other computer systemswhich refers to a document where the reasons or causes of an incident are analyzed.
So, if you want to learn how to use this tool, It is necessary that you know everything related to the Post Mortem of softwareincluding its characteristics, properties and functions.
What is Post Mortem in software?
In a software or technological system, a Post Mortem is defined as the documentation responsible for carrying out a analysis process that explains the origin of a failure that has been presented.
Thus, the method categorized as Post Mortem corresponds to a mechanism that aims to analysis and detection of the causes of a problem, where the description of mitigation plans will subsequently be established and responses that allow measures to be evaluated so that these problems do not occur again.
Characteristics of a Post Mortem
As a characteristic or property of a Post Mortem in a technological system, it stands out that it is based on the incident report or incident reports, but they include more data that is obtained later, after in-depth analysis of the incident.
Besides, They are usually generated through a meeting where the authors of the incident report and other people involved, such as developers, team leaders, product manager and else.
Likewise, a Post Mortem at a technological level must comply with a series of sections, which are:
Date.Authors.Incident report associated.Lessons learned.Future actions.
Why is a Post Mortem important?
In the field of digital platforms, their optimization and correct execution correspond to a structure and systems that allow the circulation of Internet users who are willing to consume their goods and services. Accordingly, occasionally and almost inhospitably, Failures occur on some platforms that generate an interruption in them, known as the inactivity period.
So, in some cases It can be determined that, although the error itself on the page is not that serious, the fact of the existence of said errors constitutes a crisis of a crucial nature. This is mainly due to the fact that the fact that it happens again is already under the responsibility of the page as they are the affected ones; In this way, it becomes crucial to find what happens, its why and for what purpose, as well as its possible solutions.
Post Mortem phases in the software
At this point, it is important to determine the phases of a Post Mortem and what one consists of, such as, for example, the triggerwhich is nothing more than the breaking point where a bug it becomes clear. It may have been there for a long time, but it becomes visible due to the increase in users, therefore it is differentiated from what may be a real cause of a failure.
Likewise, measuring the extent of the fall becomes very relevant, since it allows visualize the flow of users who are at the time of the failure and, thus, be able to have a perspective of the problem. Some tools, such as SQL queries and real-time dashboards, help measure this type of extent of failures.
Another of the essential factors corresponds to the response time associated with the detection of a problem, Therefore, when asked if there is a problem on the platform, the communication in the response must be effective.
Finally, It is important to recognize when a product offering or the product itself has some flaws., since customers are the first to perceive them. In this sense, the best way to address problems is to face them and not pretend that they are improving by selling an image of progress. The correct thing is to optimize these problems by increasing the knowledge regarding them, the operation and organization of what is being offered.
What is the next step?
In this article you have been able to learn what a Post Mortem is. software, as well as its main characteristics, components and the reasons to implement it in your technological projects. Now, do not hesitate to continue learning about this and other important options in the technology sector through our DevOps & Cloud Computing Full Stack Bootcamp. Enroll now and don’t stop learning!